How can I register with your surgery?

• You are welcome to visit our website and complete the online registration form under New Patient section:

         Online Registration Form

• Alternatively, call the surgery to get the paper forms.
• If you are on repeat prescriptions, please send a copy of your list to the surgery by email or visit reception.
• It can take 6-8 weeks for your full medical records to arrive.

 

What services are available within Langton?

• We offer appointments with GPs, Advanced Nurse Practitioners, Physician Associates, Practice Nurses, and Health Care Assistants.
• We also have appointments with a 1st Contact Physio, Mental Health Practitioner, Social Prescriber, Care Co-ordinator, Midwife, and offer late and weekend surgeries.
• We provide chronic disease management for diabetes, asthma, COPD, hypertension, and more.
• ECGs and steroid injections are available at the surgery.

 

How do I book an appointment?

• Please call the surgery at 8am each morning for same-day appointments.
• Or book forward appointments by calling the surgery or using Patient Access (ask reception for the link).
• Evening appointments (6:30-8pm) are available every Monday.
• Saturday appointments at Samuel Johnson Hospital can be booked in advance.
• See our Patient Leaflet on the website for more details.

 

Can an appointment be via telephone, face-to-face, or video?

• We offer all three types of appointments. Let the receptionist know your preference.
• Telephone consultations are available between 9am-1pm and 3-6pm.
• Receptionists may recommend a face-to-face appointment for certain symptoms.

 

How can I order my repeat prescription?

• The best way is via the NHS app.
• You can also use Patient Access, visit the surgery with your prescription, or post it through the letterbox.
• Please note: We do not take prescription orders over the phone.
• All repeat prescriptions take 48 hours to be sent electronically to your nominated pharmacy.

 

How do I order a Med 3/Fit Note?

• If your symptoms last a week and you cannot work, download the "Self Certification Form" from the gov.uk website or your HR department.
• If symptoms persist after 7 days, call the surgery for an appointment or a questionnaire via text.
• If you visited a hospital, obtain the Med 3/Fit Note from the doctor you saw there.

 

How do I order a continuation Med 3/Fit Note?

• Call the surgery, and we will send you a questionnaire via text.

 

Can I have a copy of my results?

• Yes, you can access your results from October 31st, 2024 onwards via the NHS app on your smartphone.
• For results before October 31st, 2024, please call the surgery.

 

When can I call for my results?

• You can call after 11am for results.
• Reception will call you if the GP/Clinician wants to discuss your results and schedule an appointment.

 

What is "Online Consultation"?

• Our website offers an "Online Consultation" portal: Online Consult .  Enter your symptoms and answer questions to be directed to the best service (A&E, pharmacy, surgery appointment).
• If you need an appointment, we will contact you within 72 hours.

 

Issues with Patient Access or NHS App

• For NHS App issues, visit: NHS App help and support - NHS (www.nhs.uk)
• For Patient Access issues, visit: Patient Access Support Portal
• Langton can provide Account ID and Linkage Key to link your account, but cannot reset passwords or emails.