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Enhanced access has more appointments with GPs, making it easier for you to get an appointment at a time that suits you, including evenings and weekends. Appointments are available from 8am to 8pm, 7 days a week, including bank holidays. Appointments must be booked in advance. Anyone registered with a GP practice can book these appointments.

How do I book an enhanced access appointment?

• Request an appointment from our appointments page

If there is no appointment available at your practice, they may offer you an appointment with the GP Enhanced Access Service, if this is right for you.

If your practice is closed and you need a GP, please contact NHS 111. They will also be able to book an appointment for you with the GP Enhanced Access Service. Please note that your consent will be required in order for an appointment to be booked for you. For further information or how to book an appointment online, please ask at your GP practice.

Will I see my own GP and/or nurse?

You will be seen by experienced GPs and nurses, but it is unlikely that you will be seen by your own GP or nurse. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.

How do I cancel an appointment?

If you need to cancel the appointment, please call the surgery and leave a message stating your name and the time and date of your appointment with the GP Enhanced Access Service.