Feedback and Complaints

Patient feedback

Friends and Family Test

The FFT asks people if they would recommend the services they have used and offers a range of responses.

Complete the Friends & Family Test

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report

The Langton Medical Group
Eastern Avenue
Lichfield
Staffordshire
WS13 7FA

Telephone: 01543 440819

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Whittington Surgery
Whittington Village Hall
Langton Crescent
Whittington
WS14 9LR

Telephone: 01543 440819

Boney Hay Surgery
11 Longfellow Road
Boney Hay
Burntwood
WS7 2EY

Telephone: 01543 440819

Providing NHS Services

Care Quality Commission
Rating: Good