We welcome your feedback on aspects of our services and in February 2015 invited patients to complete a questionnaire about our services. This questionnaire was available on our website and on paper in both of our surgeries until 28 February 2015.
We have the results of our patient service questionnaire, please click here to see the PDF results from the on-line responses we received and click here to read the Patient Services Questionnaire Report March 2015 which was written using the feedback from all the on-line and paper questionnaires that were completed and includes comments form the Practice.
We have to report to NHS England Local Area Team on what we have done in 2014/2015 to involve patients. So the Local Area Team can monitor our work we have to complete a report: The 2014/15 Patient Participation Group Enganced Service – Reporting Template. Please click here to view the 2014/15 Patient Participation Group Enhanced Service-Reporting Template.
One of the actions we identified from the results and comments we received in the completed questionnaires was to make information available to our patients in particular the items that were asked in the “what would you like to be included on the website” question. The Practice March 2015 newsletter is a first step in this process. Please click here to view the Langton Medical Group newsletter March 2015. Copies of the newsletter are available in our reception areas.