We try to ensure that you can book an appointment at least 4 weeks ahead. This is not easy and we are continuously monitoring and modifying the system; whilst doing our best to provide equitable access for all our patients within the finances and staff at our disposal in the current climate of austerity in the NHS.
The information below is contained in a brief format in our leaflet Information for Patients May 2017. The leaflet includes full information regarding what the Practice considers are and are not appropriate problems for the Acute Assessment Same Day Team. Click here to access the leaflet.
There are a limited number of appointments available that are bookable up to 4 weeks in advance. These are suitable for medication reviews and for medical issues of a non-urgent nature. Pre-bookable appointments become available for booking daily at 8 am 2, 4, and 7 days in advance, that is, at 8 am today new appointments became available and at 8 am tomorrow another batch of new appointments will become available.
Patients can book these appointments on-line please see “on-line access” below. New appointments are released each day, including weekends, for on-line booking.
We provide pre-bookable appointments on Monday and Friday evenings from 6.30pm to 8.00 pm.
Across Lichfield and Burntwood, GP Practices take turns to open on Saturday and Sunday mornings for pre-bookable appointments. Please ask at reception for more information or to book an appointment.
To be fair to other Langton patients and help us run our clinics on time, we politely ask patients to discuss one issue only in an appointment. You should not expect multiple problems to be assessed in one appointment unless those problems are all urgent or related to the presenting acute condition. Longer appointments, based on clinical need, are available on request and these will be triaged by clinicians before we book them.
We appreciate your assistance in this matter.
For patients who feel they have a medical problem that is urgent and needs to be assessed that day we provide an ACUTE ASSESSMENT SAME DAY TEAM each day (Lichfield Surgery only). The Same Day team is staffed by GPs and Advanced Nurse Practitioners.
Unless a situation affects our clinical staffing, patients can come to the surgery and wait in the knowledge that if there is safe clinical capacity they will be seen that day.
The patients on the Same Day List are seen on a first come first served basis, unless there is clinical urgency that warrants prioritising one patient over others. Patients can wait for over an hour but do so if they want to be seen urgently and without a pre-booked appointment.
For patients who cannot attend the surgery and have an urgent need we provide the call back service until safe clinical capacity is reached. A Same Day Team clinician will telephone the patient and assess if the patient has a medical need that requires an appointment, and arranges an appointment within a clinically appropriate timeframe, or gives advice on suitable home medication. Please note that on days when we close in the afternoon for Protected Learning Time the call back service will be limited.
To be fair to other Langton patients we politely ask patients to discuss one urgent issue only in the same day appointment. Multiple problems will not be assessed by the Same Day Team member unless those problems are all urgent or related to the presenting acute condition. We appreciate your assistance in this matter.
Full information regarding what the Practice considers are and are not appropriate problems for the Acute Assessment Same Day Team are contained in our leaflet Information for Patients May 2017. Click here to access the leaflet
Patients can book our pre-bookable appointments on-line via the link at the top of this page. This is popular with many patients. If you would like to register for this facility please ask a receptionist.
Please note Pharmacy First and 111 also offer advice if you’re feeling unwell.
If you get your prescriptions free of charge you can visit your pharmacist first. They can give you advice and treat a range of common ailments without the need for a doctor’s appointment.
Common ailments include: bites, allergies, constipation, diarrhoea, earache, teething, sore throat, warts, vaginal thrush, athlete’s foot, haemorrhoids, acute bacterial conjunctivitis and threadworm.
If you wish to cancel your appointment you can text a message to 07889026561. This phone is for no purpose other than incoming texts, and messages will never be responded to or answered; or please click on this link and use the comment option at the bottom of the page.
Please include your full name, date of birth and the time and date of the appointment in your text.
Please give us as much notice as possible when cancelling your appointment as this allows us to make it available for somebody else to use.
If possible please try to telephone reception before 10:00 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
Click here to view the Government website for information about Statutory Sick Pay (SSP).
If you have attended a hospital and need a Fit Note then the consultant who saw you must issue you with a Fit Note certificate to cover the anticipated need for time off work. If a continuation Fit Note is needed then a patient needs to contact the consultants secretary to organise a further certificate. Under the new hospital standard contract which came into force on 1 April 2017, it sets new requirements to reduce inappropriate bureaucratic workload to GP Surgeries. Therefore all NHS organisations have signed up to this new contract. While we appreciate that these contractual requirements are fairly new and may take some time to embed, we ask for your understanding that GP's are unable to issue Fit Notes on behalf of consultants and that you should contact your consultant for further notes.
GP's do not provide sickness certificates for school children. Please click here for more information.
If you require a doctor’s sickness certificate, please telephone 01543 440819 to book an appointment to see the doctor.
Population Screening Timeline
Copyright 2006 - 2019 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's