Home Blood Pressure Monitoring

If you have been asked by a doctor or a nurse to record some home blood pressure readings, please use the attached document.

Please follow the instructions on the form. Once complete it can be returned via the Langton Medical Group email: Langton.medical@nhs.net or handed into reception. Please ensure you have written your Name, DOB and Address on the form.

 




How Do I Register With The Practice?

In order that our patients receive the full range of Primary Care services, including home visits, we only accept patients from Lichfield, Wall, the Longdon Villages, Handsacre, Fradley, Whittington and Elford together with the areas in between. To check you are in our catchment area please click here.

There are two forms to complete for each new patient. If you wish to download, print and complete these forms in advance of visiting the practice please click on the following links:

Alternatively please call in to either the Lichfield or Whittington surgery where a receptionist will be pleased to supply the necessary form and deal with any queries you may have. (Whilst you may call in at any time which is convenient to you, please note that late morning and early afternoon do tend to be quieter times).

 




Accessibility

We recognize the different requirements that people accessing the internet may have and have therefore taken steps to make this website clear and simple for everyone to use.

Page Colour Contrast:

To change the contrast of colours used on our website please click on the circular icon on the right hand side bar.

Changing Text Size:

To change the text size on our website please click on the ‘tT’ icon on the right hand side bar.

Additional Information:

The BBC Website has an indepth section about website accessibility called ‘My Web My Way‘.

 

 

 

 




Employment at the Langton Medical Group

There are currently no vacancies.




Wellbeing Matters Service

Wellbeing Matters is a therapy service provided by South Staffordshire and Shropshire NHS Foundation Trust in partnership with Mental Health Matters, a leading third sector provider of primary care mental health services.

Our therapists work in GP surgeries and community based locations as well as at Trust bases in Tamworth and Lichfield.

To find out more click here to visit their website.




Carers Page

Please click here to view our Carers Information Form




NHS Screening Timeline

Click here to view the NHS Screening Timeline

To find out more about NHS Screening Programmes, please click here:

 




The Friends and Family Test

Your Views About Us!

What is the Friends and Family Test?

From 1 December 2014 all GP practices are required to give people who use their practice an opportunity to provide anonymous feedback by answering 2 questions relating to the quality of the practice.   The first question has to be, “Would the patient recommend the practice to their friends and family”, and has given the “Friends and Family Test” (FFT) name to this anonymous feedback.

The FFT is a feedback tool which offers patients the opportunity to provide feedback about the care and treatment they have received. The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with a follow-up question to enable patients to provide further detail about their experience. Practices are free to choose the subject and wording of the second question.  The responses to the two questions are anonymous.

Each month the Practice will collect the anonymous data from the responses we receive to the 2 questions and submit it to the NHS and post it on the Practice website on the PPG page. Please see the current questions below:

Q1. How likely are you to recommend this practice to your friends and family?
Q2. How long would you be prepared to sit in the waiting room for an appointment if you were guaranteed to be seen on that day?

Why has the Government introduced the Friends and Family Test in the NHS?

Good patient experience is linked with improved patient outcomes. Studies have shown positive associations between patient experience, patient safety and clinical effectiveness. Therefore it is important that the NHS collects regular feedback from patients and takes action to address any areas of poor patient experience. The FFT is one of a number of tools used in the NHS to collect feedback from patients. One of the key benefits of the FFT is that patients can give their feedback very quickly and the results are available to staff more promptly than other traditional feedback methods. This enables staff to take swift appropriate action should any areas of poor experience be identified.

The results of the FFT give a broad illustration of the experience of patients and are published so that patients can see how their GP Practice and other local services are viewed by those who have used them.

26th January 2015:  Due to misuse of the poll facility we have reset the responses to Question 1 and Question 2.  We have kept a record of all votes to date and will delete all votes relating to suspected misuse.  If you would like to query this further please do not hesitate to contact Tracy Talbot, IT Systems and Workflow Manager or Deirdre Smouna, Practice Manager.

 

 




Long Term Illness Management

Patients who suffer from long term illness, such as diabetes, asthma, high blood pressure, heart problems or any other condition needing regular follow up will be pleased to know that these check ups are carried out at the surgery. This saves a lot of unnecessary hospital visiting. Advice on appropriate clinics may be obtained from reception or you may prefer to discuss your particular need with one of the Practice Sisters or Doctors.

To find out more about long term illnesses, self help groups and discussion forums, here are some links that you may find useful:

Link to www.patient.co.uk

Link to NHS Choices website www.nhs.uk




New Langton Appointment Guide

Please click on the following link to download a copy of our LMG Appointment Guide 2016

The Appointment System Explained

We aim to meet the needs of all our patients by offering a flexible appointment system, the appointment options available to you are:

Pre-Bookable: A number of appointments are bookable up to 4 weeks in advance, these appointments allow you to book an appointment at a time convenient to you. They are often required for medication reviews and for medical issues of a non-urgent nature.

Same Day Appointments: A large number of appointments are available to book on the day by calling our appointment line from 8am. These appointments are with the available GP or an Advanced Nurse Practitioner on that day and not necessarily with the doctor of your choice. As Doctor’s availability can vary from week to week we recommend that you become familiar with more than one member of our medical team.

Role of Nurse Practitioners: Mrs Rosie Jones, Melanie Hayward and Elizabeth Earnshaw are Advanced Nurse Practitioners (ANPs). This means that they have done additional post graduate training to a Masters of Science level (MSc) to be able to diagnose illnesses, prescribe medications and refer on to hospitals. Should they feel they need a second opinion about a patient, from a doctor, they will arrange this for the patient at the time of the appointment.

The Nurse Practitioners run a same day service from the main surgery Monday to Friday. Receptionists can book patients in for an appointment with an ANP, from 8am on the day, by calling the Lichfield appointment number. This is a useful service for patients with urgent problems who feel they need to be seen that day.

Emergency Surgery Lichfield:  These appointments are for patients to see a doctor on an emergency basis only, they are bookable from 8am on the day by calling the Lichfield appointment number.

Telephone Consultations: Some problems can be dealt with over the telephone, the receptionist answering your call may ask you some basic questions to determine this. A call back from a doctor or an ANP can be arranged if you require non-urgent
medical advice.

Home Visits: If you are too unwell to attend the surgery you can request a home visit, please try and call our General Enquires and Home Visit Line before 11am. When prompted please provide your name, address and contact telephone number. Some
information about your symptoms helps the doctors prioritise the order of their visits.

Cancellations: Unfortunately people fail to attend their pre-booked appointments. There is always a high demand for appointments, if you cannot attend please let us know as soon as possible, either by phoning the surgery, or by using our text cancellation service on 07889026561. Please include your full name, D.O.B and the time and date of appointment
in your text.

Out of Hours: If you need a doctor out of hours please telephone 01543 440800 or 0300 7900 247, your call will be transferred to a
call centre where your problem will be assessed.

How to Book an Appointment

In order to provide the best possible care it is helpful to know what your appointment is for so, if you feel able, please tell the receptionist when booking.

Online: A convenient way for our patients to book a non-urgent appointment with a doctor, or request a repeat prescription, is online at www.patient.co.uk. Please visit the surgery and ask a receptionist to register you for this service.

Over the Phone: For an appointment at our Lichfield practice, please telephone from 8am– 6.30pm Monday to Friday and, for an appointment at our Whittington practice, please call from 8am– 12.30pm Monday to Friday.

The demand for appointments varies from day to day and we receive a high volume of calls during the morning so, if you require an advance pre-bookable appointment or test results, please call after 11am.

Please also note that we are unable to take prescription requests over the telephone.

At the Surgery: The Lichfield surgery is open Monday to Friday between 8am and 6.30 pm, you can request an appointment by visiting the surgery during these times and asking a member of our receptionist team to help you.

You can also submit your repeat prescription requests at the surgery, these will be processed within two working days and will be available for collection from 12.30pm.

Practice Nurse Appointments

The Practice employs a team of nursing sisters who run the practice treatment rooms, they provide a wide range of services such as:

  • Blood tests: Available Monday-Friday before 12.30pm and also Wednesday and Friday afternoons before 4.30pm. If you have been told you need a fasting blood test please mention this when booking your appointment.
  • Blood Pressure checks: Simple blood pressure checks are available at any time with a nurse. However, if you have been invited to attend a Hypertension review there is a specialist clinic on Monday between 2– 4pm; please inform the receptionist if you have received a letter to attend.
  • Heart/CHD reviews: Reviews can be done at any time but we encourage you to attend our specialist Heart Clinic on Thursdays between 2– 4pm.
  • Diabetic Checks: Available Monday-Friday before 12.30pm and also Wednesday and Friday afternoons before 4.30pm.

Our nursing team also provide services such as:
Ear syringing, Asthma checks, COPD reviews, Dressings, Swabs, Smear tests (requires a letter of invitation) and Spirometry tests.

Additional Services:

  • Smoking Cessation: The practice employ specially trained nurses who provide a complete stop smoking service.
  • Contraception and Sexual Health: Dr Wakeman provides a specialist contraception clinic at the Lichfield practice; you can also make an appointment with one of our ANP’s or Doctors at any time for contraception advice.
  • Travel Vaccinations: The Lichfield practice is a registered Yellow Fever Centre. Patients can check what vaccinations they need for their travels by completing a holiday form two weeks prior to travel.