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Results of our Patient Services Questionnaire 2014/2015

Dear patients, We welcome your feedback on aspects of our services and in February 2015 invited patients to complete a questionnaire about our services. This questionnaire was available on our website and on paper in both of our surgeries until 28 February 2015. We have the results of our patient service questionnaire, please click here to see the PDF results from the on-line responses we received and click here to read the Patient Services Questionnaire Report March 2015 which was written using the feedback from all the on-line and paper questionnaires that were completed and includes comments form the Practice. We have to report to NHS England Local Area Team on what we have… Read More

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The Friends and Family Test

Your Views About Us! What is the Friends and Family Test? From 1 December 2014 all GP practices are required to give people who use their practice an opportunity to provide anonymous feedback by answering 2 questions relating to the quality of the practice.   The first question has to be, “Would the patient recommend the practice to their friends and family”, and has given the “Friends and Family Test” (FFT) name to this anonymous feedback. The FFT is a feedback tool which offers patients the opportunity to provide feedback about the care and treatment they have received. The FFT tool combines a simple question, asking patients how likely they would… Read More

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What is a PPG?

What is a PPG? PPG stands for Patient Participation Group. We have set up a Patient Participation Group to give our patients an opportunity to give the Practice their views about our services.  Our Group is now an on-line group so if you would like to join please complete the form linked on our PPG page or available in reception, and we will send you texts to let you know when we have updated the PPG page on our practice website with either new information or a question about which we would like to know  your opinion. Please go to our PPG page on this website to find out more information… Read More

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PPG – What is it? Would you Like to be Involved?

Langton Medical Group’s Virtual Patient Participation Group Dear patient Welcome to our Patient Participation Group (PPG) website page. All patients registered with the Langton Medical Group are invited to join our Patient Participation Group.  The Patients Participation Group is an on-line group for patients to communicate directly with the Practice about issues that will help improve the services we offer to our patients. We will send communications to members of the Group by text and messages on this page of our website.  Group members can send comments to the Practice on issues posted on the PPG page on the Practice website but using the facility on the “Contact Us” page… Read More

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