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Patient Participation Group Newsletter March 2013

On behalf of the Practice and the Patient Participation Group let me say a big ‘Thank You’ to everyone who completed the survey questionnaire that we produced in October last year. (As a reminder, the aim of the survey was to gather patient opinion about how well the Practice is performing and to identify areas of concern and possible suggestions for improvement). We were very pleased with the level of response: 405 completed questionnaires were handed in. As a result processing the questionnaires was quite a big job, particularly as each one had 28 questions! Can I also therefore thank those people who helped with the distribution, collection, and processing… Read More

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The Local Patient Participation Group Report 2012/2013

LANGTON MEDICAL GROUP  LOCAL PATIENT PARTICIPATION REPORT  This document aims to include all the information required by the Department of Health to meet the Direct Enhanced Service for Patient Participation for 2012/2013. a)      A description of the profile of the members of the Patient Reference Group (the Practice calls the Patient Reference Group the Patient Participation Group or PPG) The original members of the Patient Participation Group (PPG) were invited to join it by the Partners, and since then we have publicised the PPG on Practice newsletters, on the new patient questionnaire, on the dedicated PPG notice boards in both the main and the branch surgeries, on the Practice website,… Read More

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